Soma Reviews

Soma.com is celebrated for its intimate clothing and accessories tailored for women. Among the popular products, the Vanishing Back® Bra and Panty Collection stands out for its promise of a smooth silhouette. The website also features a variety of bras, panties, shapewear, sleepwear, and pajamas. Services that enhance the shopping experience include style advice, holiday stylist services, and customer service support. Shoppers can enjoy conveniences like free shipping on qualifying orders, buy online pick up in-store or curbside, and an extended return policy during the holiday season. Additionally, Afterpay is offered for payment in interest-free installments, and the Soma Rewards+ program provides opportunities for additional savings.

For customers shopping at Soma.com, the website offers a variety of payment methods to ensure a convenient checkout process. Accepted payment options include all major credit cards such as Discover, American Express, Diner's Club International, JCB, CUP, Visa, and MasterCard. Additionally, PayPal is available for those who prefer this method. For gift purchases or those who have received a gift, Soma Gift Cards can also be used. Moreover, the site has partnered with Afterpay, providing the option to pay in four interest-free payments over six weeks or in monthly installments, making it easier to manage the budget for purchases.

Soma.com offers a return policy where merchandise returns and exchanges may be accepted within 60 days of the date of purchase. The items must be in their original condition, with original tickets attached, all packaging intact, unworn, unwashed, or be defective. Exclusions apply to "final sale" or "as-is" items, gift cards, and gift boxes. For shipping, Soma.com provides free shipping on full-price bras and on orders over $100. Returns must be accompanied by the original or gift receipt, or the date and amount of purchase must be validated in the system. Customer identification may be required to prevent fraud. The right to refuse or limit returns or exchanges for any reason is reserved. Refunds will be made in the original form of payment, with merchandise credit given for gift receipt returns. If multiple forms of payment were used, refunds will be applied in a specific order: merchandise cards/gift cards, credit cards, check, cash. Purchases must be returned in the country of original purchase, and product purchased online via BorderFree may only be returned online. Merchandise purchased via PayPal may be returned in stores or via mail using the return shipping label provided.

To purchase a Soma Gift Card, customers can select their preferred design and value on the Soma website. The gift card can be used for U.S. orders only and can be redeemed online, in-store, or by phone. When checking out online, enter the gift card number and PIN. For phone orders, provide these details to the customer service representative. It's important to note that discounts cannot be applied to the purchase of gift cards, and if the order includes merchandise and gift cards, they will be shipped separately. Shipping for gift cards is free if basic delivery is selected.

Soma accepts all major credit cards, PayPal, Soma gift cards, and check cards from Visa or MasterCard.

Yes, standard delivery is available for all US addresses including APO/FPO military addresses.

Yes, if you're shipping to a country outside the U.S., your order may be subject to import duties and taxes, which are levied once your package reaches your country. For more information regarding customs policies, please contact your country's local customs office.

Yes, Soma provides free 2-day shipping by ShopRunner to ShopRunner members for online purchases of $50 or more.

For online orders, click on the link in your confirmation email. If you placed a phone order, please call Soma's customer service team. International orders cannot be tracked.

Merchandise returns and exchanges (excluding "final sale" or "as-is" items, gift cards, and gift boxes) may be accepted within 60 days of the date of purchase. Refunds will be made in the original form of payment, except that merchandise credit may be given for gift receipt returns.