Soma Reviews
(Rated by 1857 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.5
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Price & Quality4.7
- Shipping & Delivery5.0
- Return Policy4.0
Recent Customer Reviews (5)
Harrison McMillan
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Ralf Brandt
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Ellis Patel
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Noémi Charrette
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Suzanne Kleckner
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Soma Pricing
One-time purchases
$20 - $50
Payment Methods
Accepted Payment Options:
Prices for items on Soma.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For Soma credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Soma Pros & Cons
Pros
1
Great Products: Soma Intimates is known for its innovative and comfortable lingerie and sleepwear, particularly for those with sensitive skin or allergies.
2
Customer Loyalty: Some customers have a long history with Soma and appreciate the quality of their products.
3
Expert Bra Fitting: Soma offers free and effortless expert bra fittings at their boutique locations, ensuring a good fit for customers.
CONS
1
Customer Service Issues: Many customers have reported poor customer service, including unhelpful representatives, long wait times, and unresponsive chat functions.
2
Quality Concerns: Some customers have experienced a decline in product quality, with issues like broken wires, torn seams, and poor craftsmanship.
3
Return Policy Limitations: There have been complaints about strict return policies with no exceptions, even for valid reasons like size changes due to significant weight loss.
4
App Issues: The Soma app has been criticized for its poor functionality, including failed login attempts, unresponsive search features, and frequent errors.
Soma Features and Benefits
Features
Robust Records Management
The site provides a comprehensive Records Management System. It makes sense of the data captured in real-time by applying a built-in analytics engine.
Case Management
This platform allows investigators and special investigative units to manage the agency's SOP for handling criminal investigations.
Insights & Analytics
The site sorts and processes the agency's data in real-time as it is entered into the system.
Resource Management
The site manages resources by providing a built-in roll call and scheduling system.
Integrated Maps
Embedded throughout the platform, GIS maps are utilized within RMS to aid the visualization of crime trends and patterns.
UCR/NIBRS Reporting
The system starts the validation of records from the point of entry.
Order Status & Tracking
The site offers an Order Inquiry feature. Once logged in under "My Account", users can select the Order Inquiry link from the menu and review and track delivery on orders made online and by phone.
Soma Rewards+™ Program
There are four Tiers of Benefits in the Soma Rewards+™ Program: Dream, Serene, Bliss, and Cloud 9.